Custom gowns FAQ's & how to order
Your questions answered.
UK, USA, EUROPEAN Women’s Clothing Size Conversion Chart
All Measurements are in Inches These sizes are here as a guideline only.
Ready to purchase online offering a choice of colours and sizes.
Custom gown FAQ's
You will be ordering a dress that is made to your specific measurements. When you have chosen a dress, you use the ‘Pay Now’ option which places your order with frockfollies.You will then be emailed a measurement chart to fill out and return. Please also read ‘How to Order’ Section
When you have ordered a dress, you will be emailed a measurement chart, with a request for more detailed measurements. All the dresses are priced up to a size 26. However some dresses due to their style are divided into two size bands – UK 8-18, and UK 20-26 – and priced accordingly. Details are shown within listings. If you are over a size 26, or you have any questions, please contact frockfollies for a quote
Yes, if your dress is for a particular date check my availability. All of my dresses are made to order, I do not carry stock. Depending on volume of work, I can often dispatch my custom made dresses within 14-21 days of purchase. However, if you are looking for a dress months in advance of your wedding/event, it is advisable to place an order, to avoid disappointment.
There is a section on the measurement chart to state the colour’s you would like. All the Crushed Velvet colour’s that I use are shown within the various designs. If the dress has a braid, I will say on each listing if it comes in another colour.
Black, Burgundy, Bottle Green, Olive Green Navy Blue, Royal Blue, Purple, Lilac, Oyster, Silver, Cream and White.
Yes, trains are optional, a small train is advisable though to help give a dress a good visual line.
No, frockfollies dresses are non returnable. All orders are accepted in good faith. I will happily accommodate delay due to unforseen circumstances, but I do not accept cancellations. Also, frockfollies dresses are non returnable because each dress is made to clients individual measurements provided by the clients. When I receive your measurements, I check them thoroughly and query any that I feel may be wrong.