Custom gowns FAQ's & how to order

Your questions answered.

UK, USA, EUROPEAN Women’s Clothing Size Conversion Chart

All Measurements are in Inches These sizes are here as a guideline only.

Custom gowns
Ready to purchase online offering a choice of colours and sizes.

Custom gown FAQ's

You will be ordering a dress that is made to your specific measurements. When you have chosen a dress, you use the ‘Pay Now’ option which places your order with frockfollies.You will then be emailed a measurement chart to fill out and return. Please also read ‘How to Order’ Section

When you have ordered a dress, you will be emailed a measurement chart, with a request for more detailed measurements. All the dresses are priced up to a size 26. However some dresses due to their style are divided into two size bands – UK 8-18, and UK 20-26 – and priced accordingly. Details are shown within listings. If you are over a size 26, or you have any questions, please contact frockfollies for a quote

Shipping for frockfollies Custom Gowns is free. It a standard service which is trackable and insured. Usual delivery time is: UK 1-2 working days. Europe 3-4 working days. US. Australia. New Zealand. Canada 5-7 working days. For overseas customers a faster service is available at an extra cost. Please contact frockfollies for a quote.

Yes, if your dress is for a particular date check my availability. All of my dresses are made to order, I do not carry stock. Depending on volume of work, I can often dispatch my custom made dresses within 14-21 days of purchase. However, if you are looking for a dress months in advance of your wedding/event, it is advisable to place an order, to avoid disappointment.

Occasionaly, but it really depends on the volume of orders I have in place.
Use the contact page, or send me an email directly to:

There is a section on the measurement chart to state the colour’s you would like. All the Crushed Velvet colour’s that I use are shown within the various designs. If the dress has a braid, I will say on each listing if it comes in another colour.

Black, Burgundy, Bottle Green, Olive Green Navy Blue, Royal Blue, Purple, Lilac, Oyster, Silver, Cream and White.

Yes my lacing is functional, but as my dresses are made to measure the lacing will not need to be pulled in or let out causing distortion of the dress.

Yes, trains are optional, a small train is advisable though to help give a dress a good visual line.

No, frockfollies dresses are non returnable. All orders are accepted in good faith. I will happily accommodate delay due to unforseen circumstances, but I do not accept cancellations. Also, frockfollies dresses are non returnable because each dress is made to clients individual measurements provided by the clients. When I receive your measurements, I check them thoroughly and query any that I feel may be wrong.